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Administrator receiving access denied message

My customer asked me to help him regarding an access denied message he got when trying to open the c PARTITION OF THE drive which was formatted in NTFS. To my amazement, he told me he had logged on to the computer as an administrator. Is it really possible for a user with administrative rights to get the message mentioned above? If yes, how did they get the access?
I don't see any message "above," but yes, it is possible to deny an administrator access to a drive, directory or file. However, the administrator can take back access by taking ownership of the resource and assigning himself the permissions he needs.

This was first published in February 2005

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