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Unable to log on locally to Windows 2003 computer

We have one Windows 2000 domain controller and two Windows 2003 machines that are members of this domain controller. Here is a description of the problem: We are not able to log on locally on one of the Windows 2003 machines. The logon screen which appears after pressing Ctrl+Alt+Delete displays username and password fields in disabled/grayed mode. So I am not able to type username and password. Can you help me with this problem?
This can happen if the user account is locked -- check to make sure that hasn't happened. If you reboot the box, can you log in when it first comes up? Also, make sure you have a good network connection. In addition, have you installed any other software on the system that may be tying into the authentication process (VNC, Novell Client32, etc.)? If so, you may want to update or temporarily remove that software to see if that helps.

This was first published in January 2005

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