- How are they hiding the drives?
- Is every user an administrator-equivalent?
You can go out to a command prompt and enter dir to see if you see the files/folders. You can also enter attrib...
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to see if you see them. If attrib shows them with an H (meaning hidden), then you can enter attrib filename/foldername h to remove the hidden property. Just be careful with this and make sure you have good backups before doing anything with your file system.
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