Ask the Expert

What to do with a Trojan hatkey

I found a Trojan hatkey. What do I do about it?
If your updated antiviral software does not remove the Trojan, contact your antiviral companies. If you wonder if your computer is compromised and the information the companies give you does not help, then you must rebuild the computer. If you do not use antiviral software then you can obtain a free scan online. You can read more about hatkey at http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_HATKEYS.A. A link from that page will also take you to a free on-line scanner and to manual instructions for deleting the Trojan from Windows XP and Windows ME.

This was first published in October 2003

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