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  • Home
  • Ask the Experts
  • What to do when the Windows Boot Manager is compressed

    This week, our expert answers a question on how a hidden file can hinder the Windows startup process and how to restore the Windows Boot Manager.

  • Why a user gets assigned a temporary Windows profile

    A Windows user finds that he has been issued a temporary Windows profile. Our expert shows how that can happen and how to fix the underlying problem.

  • It's not easy to convert PDF to Word document

    Our expert explains why it's easier to save a Microsoft Word document to PDF than convert it back, as well as options for trying.

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Submit a question to our experts

Expert Answers

  • Why can I access some Web sites and not others?

    I have Windows XP and Internet Explorer 6 with all the latest updates. I use Wi-Fi to connect to a wireless router. Everything connects to the Internet, but I cannot connect to certain Web sites. For example,...

  • Automating Oracle or other database services during patching

    Rebuilding Oracle due to Windows security patches? Patch management expert Jason Chan discusses WSUS and scripting as possible solutions to this problem.

  • Accessing forgotten passwords

    A client in your network can't remember his user name or password and you don't have administrator privileges -- what can you do? Site expert Kevin Beaver offers solutions to this popular problem.

  • Should a server's name reveal its function?

    Is the security you gain from giving your servers obscure names worth the productivity cost? Site expert Jonathan Hassell weighs in on this debate.

  • Installing Windows XP SP2 over SP1

    Do you need to install Windows Service Pack 2 if you have Service Pack 1 and regularly run the Windows Update? Site expert Kevin Beaver recommends the move, especially for network admins with secur...

  • Opening secure files with FileReader

    One of the best ways to keep files secure in an NT-kernel environment is through the use of NTFS permissions. Here, site expert Jonathan Hassell explains how to access these secure files through Fi...

  • Using gpedit.msc without affecting admin rights

    Site expert Kevin Beaver explains how you can use local and Active Directory policies to lock down laptops on a WLAN without affecting administrator privileges.

  • Default passwords for Windows 2000 and Windows XP

    With or without administrator access, resetting a particular account's password could be difficult. Site expert Kevin Beaver suggests Proactive Password Auditor or NTAccess to solve this authentica...

  • How can I restore my search engine to its default?

    I keep getting unwanted search engines appearing as a default when looking for a site. How can I set my default search engine and keep it set that way?

  • Best practices for patching AV software

    The importance of software patching often gets overlooked in favor of operating system patching. Site expert Jason Chan offers suggestions on the best methods for patching antivirus and other softw...

  • Creating a testing environment for hotfixes and patches

    Testing patches and hotfixes in a live environment ensures a more successful deployment process. Site expert Jason Chan describes how to set up a testing environment.

  • Running a poorly written software application

    Some software, contrary to Microsoft logo certification, requires administrator rights to function properly. Site expert Wes Noonan provides options for resolving the issue.

  • Deny printing permission on Windows XP

    Site expert Jonathan Hassell explains how to deny printing to other users on a Windows XP system.

  • "Failed to Open the Group Policy Object" error

    "Failed to Open the Group Policy Object" error could indicate an Active Directory communications issue. Site expert Kevin Beaver gives advice on how to solve this AD problem.

  • Agent vs. agentless patch management

    Site expert Jason Chan shares some general pros of agent and agentless patch management.

  • Allowing rights to edit Group Policy Objects

    Site expert Wes Noonan explains how you can allow a security admininistrator rights to edit Group Policy Objects without being a domain administrator.

  • Patching Windows-based HP severs

    Site expert Jason Chan provides options for automating patching and scanning and comparing servers to the most current HP releases in this response.

  • Windows Server 2003 SP1 reliability

    Site expert Jonathan Hassell gives his opinion on the reliability of Windows Server 2003, with or without Service Pack 1.

  • Establishing a network printer connection without authentication

    Authenticating users prior to granting them access to resources is is a cornerstone concept in Microsoft resource access says site expert Wes Noonan. Though not recommended, he does reveal a way to...

  • Setting NTFS rights to deny Delete permission

    Site expert Wes Noonan explains how to set NTFS rights on a Windows 2000 Advanced Server so that users are not able to delete files or folders, but they are able to save and make changes.

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