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How to get rid of a Windows.old folder

Deleting a Windows.old folder seems simple, but it isn't. Our expert explains why Windows Desk Cleanup won't work.
What to do when the Windows Boot Manager is compressed

This week, our expert answers a question on how a hidden file can hinder the Windows startup process and how to restore the Windows Boot Manager.
Why a user gets assigned a temporary Windows profile

A Windows user finds that he has been issued a temporary Windows profile. Our expert shows how that can happen and how to fix the underlying problem.
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