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  • Home
  • Ask the Experts
  • How to get rid of a Windows.old folder

    Deleting a Windows.old folder seems simple, but it isn't. Our expert explains why Windows Desk Cleanup won't work.

  • What to do when the Windows Boot Manager is compressed

    This week, our expert answers a question on how a hidden file can hinder the Windows startup process and how to restore the Windows Boot Manager.

  • Why a user gets assigned a temporary Windows profile

    A Windows user finds that he has been issued a temporary Windows profile. Our expert shows how that can happen and how to fix the underlying problem.

  • Meet All Experts

Submit a question to our experts

Expert Answers

  • It's not easy to convert PDF to Word document

    Our expert explains why it's easier to save a Microsoft Word document to PDF than convert it back, as well as options for trying.

  • Deleting files exceeding the Windows path length limit

    Our expert answers a question on how to delete a file or folder when its Windows file name is beyond the Windows path length limit.

  • Replacing Windows Remote Desktop with third-party tools

    Our expert takes a look at free software and infrastructure alternatives for Windows Remote Desktop for remote desktop access.

  • How to find and eliminate duplicate files in desktops

    Our enterprise desktop expert answers a question about some third-party tools for eliminating duplicate files in Windows desktops.

  • How to copy Windows Explorer files without slowdowns

    Our expert explains how to avoid overtaxing processors when copying Windows Explorer files. Process priority and a command should do the trick.

  • Connecting a Windows XP client to Microsoft SQL Server

    Incompatibilities can crop up when IT admins try to connect a Microsoft SQL Server instance to a Windows XP client. Here are ways to overcome them.

  • Reasons to avoid Windows 7 external hard drive install

    Microsoft doesn't support Windows 7 external hard drive installation. Our expert explains why putting the OS on a USB drive is a bad idea.

  • How to keep Windows share folders open across a network

    Windows file sharing isn't as easy as it sounds. Our expert explains how to deal with different OS versions, classic problems and Windows HomeGroup.

  • Getting a preloaded Microsoft Office version working

    This week, our expert answers the question of what to do when a preloaded Microsoft Office version stops working on a computer.

  • Getting Windows Explorer to show only desired folders

    This week, Ask the Expert takes a look at using Windows Explorer to organize files with folders and libraries.

  • Running multiple versions of Microsoft Office

    Our Ask the Experts feature returns, starting with an answer about whether it's a good idea to run multiple versions of Office on one machine.

  • How to remotely wipe down multiple systems

    No one wants to manually wipe down hundreds of machines. Save yourself a lot of time with one of these tools.

  • Is a GPO blocking my VPN security scan?

    Learn how you can circumvent problems with your VPN security scans with this expert advice.

  • How can I use a GPO to manage Windows user rights?

    There are several ways to manage Windows user rights. Learn how to manage these rights with GPOs and NTFS permission settings.

  • How did a rootkit get on my Windows machine?

    Figuring out how a rootkit made its way onto your Windows machine is difficult, but not impossible. If you're lucky, you can trace that rootkit. Find out how here.

  • How do I track file access in Windows folders?

    These seven steps will teach you how to track file access and enable auditing in Windows XP and Windows Vista.

  • How can I use Process Explorer as a Web security tool?

    Learn how to use Process Explorer as a tool to monitor and test Web browser security.

  • Have I experienced a Windows security breach?

    Seeing strange IP addresses in an event log could mean many things. Is a Windows security breach one of them? Find out here.

  • Set write permissions in Windows network folders

    Learn the steps to take for setting write permissions for users in Windows network folders while maintaining Windows security.

  • How can I use Group Policy to manage proxy servers?

    You can use Group Policy to manage proxy settings for VPN security. Learn how here.

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