I love ice cream.
There’s a small stand down the street from my house that I frequent during the summer. I spend my time in line staring at the dozens of flavors, pondering my options. Mint chocolate chip? Ooh, that sounds good. I could go for cookie dough, too. Or maybe coffee …
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But when the time comes to order, I always get the same thing: chocolate peanut butter. It just works for me.
IT administrators do not have the same luxury when it comes to delivering applications to end users. Their options are nearly as plentiful as the flavors at an ice cream stand, but in this era of the mobile, distributed workforce, there’s no single choice that’s right for every situation.
Windows desktops and applications are still the foundation of how workers do their jobs. And with Windows 10, which runs on tablets as well as desktops, Microsoft made significant progress toward bringing the native Windows experience to mobile users. But what about all those workers using their Apple iOS and Google Android devices for work?
Even though most major enterprise vendors make mobile or web versions of their software available, custom legacy applications are often stuck on Windows. Small and medium-sized businesses typically don’t have the resources to build their own mobile apps. And the use of desktop and application virtualization to deliver Windows apps to smartphones, with their small and touch-enabled screens, can create a frustrating user experience. Application refactoring is an option for making virtualized Windows apps touchscreen-friendly, but it’s a niche technology in an unproven market.
Add in desktops and applications as a service, cloud apps and file-sharing platforms, and there’s quite the menu of application delivery flavors to choose from. Picking a favorite and ordering it every time won’t work these days. IT must mix and match to meet the needs of both the business and its users.
This post originally appeared in the April 2017 issue of Access Magazine.