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October 2017, Vol. 1, No. 7

How to deal with the complexities of unified workspaces

The days of desktop administrators handing out cookie-cutter Windows devices to users are dwindling. IT staff must support many different device types among millennials, internal technologists and untethered workers such as salespeople, field support staff and executives. At the same time, users want the same experience when accessing enterprise resources, regardless of the device. Let's take a look at the behind-the-scenes complexities and examine how IT can address this challenge around unified workspaces. Endpoint devices The lines have blurred between tablets, smartphones and traditional computers. For example, is the Microsoft Surface a tablet or a laptop? Further, most users have several endpoint devices they regularly access for work-related applications and data. If the CEO says that she likes Apple products and wants personal and business reminders to appear across her MacBook, iPad and iPhone, IT must make it so. Or what if users prefer to use Android smartphones and tablets? And what will happen if and when Microsoft ...

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