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March 2017, Vol. 1, No. 1

How do you define end-user computing?

End-user computing is a broad term that's used in a lot of ways by a lot of different people. Everyone has a little bit of a different take on what it actually means. Here, four IT experts explain how they view end-user computing, the crucial role of user experience and its effect on productivity. Steven Powers client service manager, Millar Instruments Making sure PCs are kept up to date with the latest security from Microsoft or the other software that they have. [Telling users to] be careful about links you click on to make sure you aren't downloading software that can cause damage. When a user first starts with the company, we provide them with the dos and don'ts. We provide a lot of phishing training and a lot of internet-based training. Let them know what to look for and what to do and what not to do. David Johnson analyst, Forrester Research David Johnson It means everything that a person needs … to do their work. Usually that's expressed as a PC or a mobile device or application that they use, and everything that goes ...

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