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How the desktop administrator role is changing
This article is part of the Access issue of March 2017, Vol. 1, No. 1
Endpoint administration has changed significantly over the years. In the days when organizations robotically handed out computers to new employees for use in the office, the primary role of the desktop administrator was to install and manage images on Windows PCs. Today, the IT industry has shifted its focus to providing secure access to corporate resources from a variety of endpoints. As a result, the desktop administrator title is rare. Modern roles that focus on the endpoint require familiarity with enterprise mobility management software, end-user computing infrastructure and new types of applications, in addition to traditional Windows deployment and management tools. A day in the life of any endpoint administrator, whatever his or her specific title may be, is never the same. The endpoint device: Then and now An advantage of allowing only Windows-based, corporate-owned devices is that administrators can control them through Group Policy Objects in Active Directory. From a central console, IT can disable USB devices or ...
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