• New Product Showcase

    Learn about new or significantly updated commercial products, software tools and hardware for Windows platforms, Exchange and SQL Server.

  • FAQs

    These compilations of frequently asked IT questions provide answers for both beginner and advanced enterprise IT professionals. Each FAQ category includes detailed answers, as well as links to related articles, tips and terms.

  • All-in-One Guides

    All-in-One Guides cover all of your research needs. Each guide is a collection of resources on a particular IT topic, broken into sections. First, the guide will help you understand the specifics of the technology. Then, it enables you to identify the best policies, processes and technologies for your organization, and offers insight into effective ways to implement and manage the technology. Bookmark these All-in-One Guides and check back as often as you wish for updates on IT topics that matter most to you.

  • Microsoft licensing guide

    The rules of Microsoft licensing are sometimes confusing -- even to the most seasoned IT pro. There are numerous complex rules, so it's hard to know what's right and what's prohibited. This guide will help you figure out just that. We cover everything from software licensing to virtual desktops to Microsoft Office.

  • Smart mobile device management, revisited

    Smartphones can be found almost anywhere, and tablets are beginning to make their way into the enterprise, so many of your users are likely checking email and connecting to the corporate network via these devices.

    But what's the best way to manage and secure mobile devices? We've compiled tips, tutorials, reviews and more to help you update your enterprise's portable device management strategy. Also, find out which smartphone applications and features are worth a second look.

  • Guide to Microsoft BitLocker

    BitLocker, Microsoft's built-in encryption tool, first shipped with the Windows Vista and Windows 7 operating systems. Since then, it has consistently held the attention of IT professionals hoping to protect corporate data because it allows for full-system encryption. BitLocker To Go is an extension of BitLocker that protects removable drives, such as external hard drives and USB memory sticks, by requiring a password or a smart card in order to access the stored information.

    In this guide, we've compiled tips to help you understand the basics and usefulness of using both BitLocker and BitLocker To Go. We also give you the latest updates on these encryption tools.

  • Office 2010 upgrade guide

    Microsoft Office 2010 is nearly two years old, but organizations are still considering whether to upgrade.

    The newest suite, released in mid-2010 to both businesses and consumers, added a host of new Word, Excel, Outlook and PowerPoint features. It also offers document-sharing capabilities and online collaboration, which users could get only from the competition before the Office 2010 upgrade. But there are still alternatives that may make more sense for your organization, and reasons that you may want to avoid an Office 2010 upgrade. Here is a compilation of tips, news and reviews to help you decide if a Microsoft Office upgrade is right for your business.

  • Guide to patching Windows desktops

    Routinely patching Windows desktops is a necessary evil and a crucial part of maintaining overall network security. But all too often, both novice and expert administrators find the practice overwhelming.

    This guide features tips, news and expert advice on patching Windows desktops, including steps to structure your patch management process, the most recent Microsoft patches and how to manage third-party software.

  • Guide to managing passwords in the enterprise

    Managing passwords in the enterprise takes real effort on the part of IT administrators. Password policies must be created to stave off password management nightmares. Users need to be educated about proper password etiquette to ensure the security of their desktops, smartphones, Web-based accounts and other places where sensitive information may live.

    Check out our tips and advice on how to best monitor passwords in your enterprise and prevent attacks that take advantage of weak, forgotten or lost passwords.

  • Endpoint management is more than just the desktop

    Enterprise computing has moved back to the data center, and desktop virtualization, mobile devices and the cloud have become more popular.

    That means there are a lot of moving parts for IT to track and manage. This guide can help desktop administrators tackle the big issues and ever-evolving particulars of endpoint management.

  • The changing face of endpoint device management

    Endpoint management has evolved into much more than just PC monitoring and patching.

    With so many new technologies entering the enterprise, it's a good time to take a broader look at how desktop management is changing. Thanks to mobile devices, remote access technologies and cloud computing, organizations have more remote workers and unstructured data than ever before. That means IT needs new ways to track resource usage, control access and secure data.

    As more employees use smartphones and tablets to do their work, enterprise mobile device management has become critical as well. IT has to develop strict policies and strategies to oversee enterprise mobility. This guide to endpoint device management also covers new ways to deliver applications and desktops to today's various devices.

  • Managing assets with Intune and Microsoft SCCM

    A lot of people had trouble with analogies in high school and on the SATs. Here's an easy one: SCCM is to enterprises as Windows Intune is to SMBs.

    If you're still lost, have no fear -- we can explain. Microsoft System Center Configuration Manager (SCCM) lets enterprise administrators manage and secure devices and applications. From a single, integrated console, IT can manage App-V, Microsoft Enterprise Desktop Virtualization (Med-V), Citrix XenApp, Microsoft Forefront and Windows Phone apps.

    Microsoft SCCM finds servers, desktops and mobile devices connected to a network and installs software on them. It lets end users search for apps from the self-service Software Center, it can help with consumerization, and it's a great service for bigger companies with a lot of employees and endpoints.

    For small and medium-sized businesses (SMBs), there's the cloud-based Windows Intune, which does a lot of the same things as Microsoft SCCM, but from a Web portal. Windows Intune can't do all the same things as SCCM, plus the perceived lack of security around cloud computing could keep some businesses away. But for SMBs, it might be just the thing. Check out what else SCCM and Windows Intune can do.

  • Windows 8 migration station

    Everyone knows migrations are no small task, and a Windows 8 migration is certainly not an exception to the rule.

    Because it's such a time-consuming (and potentially costly) project, there are some basic things you should consider before you jump into a Windows 8 migration: Is Windows 8 right for you? What tools will you use for the migration? What are you going to do about licensing?

    And when you finally do get your migration under way, you'll be juggling a lot of balls, including physical hardware, virtual desktops and legacy applications. If you're looking down the barrel of a Windows 8 migration and don't know what to do next, fear not. Hop aboard the train at our migration station, your one stop for all things related to Windows 8 migrations.