The changing face of endpoint device management

The changing face of endpoint device management

How smartphones, tablets and virtual desktops change the role of today's desktop admins

Endpoint management has evolved into much more than just PC monitoring and patching.

With so many new technologies entering the enterprise, it's a good time to take a broader look at how desktop management is changing. Thanks to mobile devices, remote access technologies and cloud computing, organizations have more remote workers and unstructured data than ever before. That means IT needs new ways to track resource usage, control access and secure data.

As more employees use smartphones and tablets to do their work, enterprise mobile device management has become critical as well. IT has to develop strict policies and strategies to oversee enterprise mobility. This guide to endpoint device management also covers new ways to deliver applications and desktops to today's various devices.

Table of contents:

Endpoint management is more than just the desktop

Enterprise computing has moved back to the data center, and desktop virtualization, mobile devices and the cloud have become more popular.

That means there are a lot of moving parts for IT to track and manage. This guide can help desktop administrators tackle the big issues and ever-evolving particulars of endpoint management.

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Enterprise mobile device management software guide

Desktop admins these days have more endpoints to worry about than ever before.

As end users' smartphones and tablets flood the enterprise, endpoint management gets a lot more complicated. Some organizations adopt bring your own device (BYOD) programs to embrace this trend, and others stick with the model of issuing corporate-owned devices to employees.

In either scenario, mobile device management software can help IT control what users can and can't do on their smartphones and tablets -- but not at the same level as traditional desktop management tools. That means admins will also have to work with the business side of the house (the CIO, human resources, and so on) to develop policies that govern user behavior on mobile devices.

The resources in this enterprise mobile device management (MDM) guide explain how to develop these policies and strategies. You'll also learn about MDM technology and other software for tablet and smartphone management, plus get a glimpse into the future of enterprise mobility.

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How VDI fits into the new desktop management

With remote workers and virtual PCs in the mix, desktop management just isn't the same anymore.

In many organizations, the endpoints that IT now has to manage include remote and virtual desktops, as well as mobile devices. Desktop virtualization brings major challenges when it comes to monitoring, security, customization and the end-user experience.

At the same time, IT pros can use virtual desktop infrastructure (VDI) and Remote Desktop Services (RDS) to deliver applications to those endpoints in a simpler, more efficient way. But virtual desktop management is a whole new ballgame, and IT needs to remember that these technologies require different techniques for backup, disaster recovery and more.

Desktop virtualization plays a big role in the changing face of endpoint management, so it's time to consider how this trend fits into your organization. This guide covers all you need to know about managing your remote and virtual desktops in the virtual, mobile age.

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