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Learning Guide: End-user education

With changes occurring so frequently in the computer world, especially the world of computer security, it is difficult for anybody outside of the IT industry to keep up with all of the latest security information that they need. That's where the editors of SearchWindowsSecurity.com come in. We have constructed this learning guide to assist you in understanding what end-users need to know about Windows security and how to best get them this information.

With changes occurring so frequently in the computer world, especially the world of computer security, it is difficult for anybody outside of the IT industry to keep up with all of the latest security information. That's where the editors of SearchWindowsSecurity.com come in. We have constructed this learning guide to assist you in understanding what end-users need to know about Windows security and how to best get them this information.


TABLE OF CONTENTS
   Malware Education
   Password Education
   Patching Education
   General User Education Information and News

  Malware Education  Return to Table of Contents

Malware (malicious software) is any program or file that is harmful to a computer user. Such software includes computer viruses, worms, Trojan horses, and any programming that gathers information about a computer user without permission (a.k.a. spyware).

An attacker can access your computer, put malware on your system, and access important personal information without you ever knowing it. If a virus makes its way into your computer, it can alter the way certain programs run, thus, in some cases, destroying the functionality of your system entirely.

The following resources will provide you and your users with information on different types of malware and malware protection best practices.

Tip: What is the best antispyware?
Tip: Choosing your spyware weapons: Ad-aware vs. Spybot
Tip: Keylogger basics
Tip: Spyware responsibilities: From user to admin
Article: Reduce spyware infections by educating users
Article: Training, training, and more training
Step by step guide: How to remove spyware (for end users)
Learning center: Spyware education

  Password Education  Return to Table of Contents

Username/password combinations are the most frequently used access control mechanisms in place today.
However, a poorly constructed password is the perfect invitation for a hacker. A simplistic password provides
little system defense at all, but a strong password, coupled with hardened systems and knowledgeable users,
can provide a solid defense.

The resources below, including an in-depth checklist from author and security expert Roberta Bragg,
will provide you with methods of strong password creation and practices to avoid when designing a password policy.

Checklist: Hardening user passwords
Tip: 7 tips in 7 minutes: Windows password creation
Tip: Expert how-tos: Creating strong passwords
Tip: Password policy worst practices
Tip: Building better password policies
Ask the experts: Cost-effective password security

  Patching Education  Return to Table of Contents

A patch is a quick-repair job for a piece of programming. During a software product's beta test distribution
or try-out period and later after the product is formally released, problems (called bugs) will still almost
invariably be found. A patch is the immediate solution that is provided to users. This is a great way to ensure
a software product continues to work as designed, but without proper knowledge of what a patch is, where to
get them, and how to implement them, their existence does nothing to secure your system.

The resources below provide you with the information you need to educate your users on the basics of patch
management and to teach them to securely patch their own systems.

Tip: Teach users how to patch their own systems
Article: What is patch management?
Learning center: Patch management
Ask the experts: Best practices for patching antivirus software

  General User Education Information and News  Return to Table of Contents

Need information regarding something besides malware protection, patch management and password
protection? Listed below is a collection of relevant user education news articles, information on general
end-user education, and different types of attacks to which your computers and networks might be susceptible.

Tip: Coping with user habits
Tip: Hacker holiday greetings: Social engineering tactics
Tip: Worst mistakes made by users and admins
Tip: Get educated on URL spoofing scams
Tip: Educate users about security awareness
Tip: Delivering daily security tips to users
Tip: Combat security threats with user education
Tip: Microsoft users share security blame
Article: A license to browse?
Learning center: User education

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