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  • Five Windows Sysinternals utilities can aid in desktop troubleshooting

    BgInfo can help anyone who needs to keep track of a lot of systems -- physical or virtual. This simple utility replaces the desktop wallpaper with detailed information about...

  • The Rufus USB tool may ease building bootable Windows flash drives

    The Windows 7 USB/DVD Download Tool lets you make a USB flash drive bootable for operating system installations. It also enables you to run diagnostic tools and to work on...

  • Microsoft Click-To-Run

    Microsoft Click-to-Run is a way to quickly install Microsoft products, including versions of Office 2010 and Office 2013 and...

  • WinPE (Microsoft Windows Preinstallation Environment)

    WinPE, also called the Microsoft Windows Preinstallation Environment, is a simplified operating system based on a version of the Windows kernel. 

    WinPE is not intended to be a complete operating system...

  • Yes, you can make a Windows disk partition read-only

    This week, our expert answers a question on mounting a disk volume as a read-only Windows disk partition, as in Linux. Just don't do it by accident.

  • More Mac OS tips may remind desktop admins of Windows functions

    The Mac OS is on a small but significant number of desktops in the enterprise, and Macs are more common in education and where graphics-intensive applications are used. IT administrators who may be familiar with only Windows desktops have nothing...

  • Microsoft tightens Windows 8 encryption with Windows 8.1 features

    In Windows 8.1, Microsoft has jumped on the encryption bandwagon, if not quite in reaction to the National Security Agency. As with with its Surface RT tablet line, Microsoft's Windows 8.1 automatically encrypts disk drives by default. This...

  • Windows 8.1 user interface improves on previous Windows 8 features

    Although Windows 8.1 is far from the total redo that some critics had hoped for, Microsoft's latest desktop release is jampacked with new features and a revised user interface. Let's take a look at some of the best new Windows 8.1...

  • Dell KACE K1000 v6.0 to bring enhanced systems management controls

    Dell Software plans to release a major update to its KACE K1000 systems management appliance in May with a sleeker user interface and enhanced security and IT controls.

    Originally scheduled for release by the end of the first quarter of...

  • Five Mac tips for Windows desktop admins straddling two OSes

    Desktop support techs are coming to grips with the fact that more and more Macs are showing up in the workplace and, even worse, on their service tickets. If the mental calisthenics of switching among Windows XP, Windows 7 and Windows 8 weren't...

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