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  • extension strategy

    An extension strategy is a practice used to increase profitability for a given product or service and thus keep it in the maturity phase of the marketing product lifecycle rather than going into decline. Extension...

  • Five ways meaningful use extension affects physicians

    We continue to see healthcare providers join the rest of the eligible professionals in attesting and registering for Medicare or Medicaid EHR incentives, and most have been able to meet all the requirements of meaningful use stage 1 without a...

  • More Mac OS tips may remind desktop admins of Windows functions

    The Mac OS is on a small but significant number of desktops in the enterprise, and Macs are more common in education and where graphics-intensive applications are used. IT administrators who may be familiar with only Windows desktops have nothing...

  • Microsoft tightens Windows 8 encryption with Windows 8.1 features

    In Windows 8.1, Microsoft has jumped on the encryption bandwagon, if not quite in reaction to the National Security Agency. As with with its Surface RT tablet line, Microsoft's Windows 8.1 automatically encrypts disk drives by default. This...

  • Five Mac tips for Windows desktop admins straddling two OSes

    Desktop support techs are coming to grips with the fact that more and more Macs are showing up in the workplace and, even worse, on their service tickets. If the mental calisthenics of switching among Windows XP, Windows 7 and Windows 8 weren't...

  • Don't dawdle: Windows 8 benefits may be reason enough to upgrade

    What's the ideal case for upgrading enterprise desktops to Windows 8?

    Despite much-touted Windows 8 benefits, the operating system has taken a beating from the mainstream news media and old-school IT pundits. Yet everyone I speak...

  • Where will XP stalwarts go after the end of Windows XP support?

    The end of official Windows XP support is not all bad news. Microsoft plans to provide signature updates for its anti-malware application for another year or so. But support for the operating system itself is going away, and enterprise desktops...

  • The open source GIMP editor has lots of support and useful features

    A graphics editor is often the province of power users, but IT and the organization as a whole can benefit from the GNU Image Manipulation Program , or GIMPas an Adobe Photoshop alternative. In my...

  • Before a Microsoft Office 2013 install, beware of potential gotchas

    Office 2013 is currently the top productivity suite, but it still has flaws that can challenge desktop administrators. Before you conduct a Microsoft Office 2013 install, be aware of problems with file extensions and workarounds such as bypassing...

  • Five things to keep in mind as Windows XP end of life approaches

    Sometimes the cost of not doing anything is higher than the cost of taking action. That could very well be the case when it comes to

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