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  • Reducing network latency means focusing on location, location, location

    As the real estate motto goes, what matters is 'location, location, location.' The same goes for your data when it comes to network latency.

  • location-based marketing (LBM)

    Location-based marketing (LMS) is a direct marketing strategy that uses a mobile device's location to alert the device's owner about an offering from a near-by business. 

  • Six endpoint management lessons from POS security breaches

    When it comes to compliance with security regulations, every retailer is doing just fine. At least that's what management, internal auditing and compliance officers will proclaim. Then it happens -- that big breach that's only supposed to hit...

  • Set IT support and reporting priorities with an Excel pivot table

    An Excel pivot table can help IT report on support, especially if admins use its ability to prioritize data by location, date and other criteria.

  • Will tablets with the Windows 8.1 update come to an office near you?

    Microsoft's Windows 8.1 update may improve the user experience with the operating system, but whether the new features are enough to spur IT to deploy Windows 8.1 tablets to mobile users remains to be seen.

    The majority of IT...

  • More Mac OS tips may remind desktop admins of Windows functions

    The Mac OS is on a small but significant number of desktops in the enterprise, and Macs are more common in education and where graphics-intensive applications are used. IT administrators who may be familiar with only Windows desktops have nothing...

  • Windows 8.1 user interface improves on previous Windows 8 features

    Although Windows 8.1 is far from the total redo that some critics had hoped for, Microsoft's latest desktop release is jampacked with new features and a revised user interface. Let's take a look at some of the best new Windows 8.1...

  • Microsoft tightens Windows 8 encryption with Windows 8.1 features

    In Windows 8.1, Microsoft has jumped on the encryption bandwagon, if not quite in reaction to the National Security Agency. As with with its Surface RT tablet line, Microsoft's Windows 8.1 automatically encrypts disk drives by default. This...

  • Five Mac tips for Windows desktop admins straddling two OSes

    Desktop support techs are coming to grips with the fact that more and more Macs are showing up in the workplace and, even worse, on their service tickets. If the mental calisthenics of switching among Windows XP, Windows 7 and Windows 8 weren't...

  • Ten hidden Windows command prompt tricks

    You can also type "CMD" in the address bar of Windows Explorer to get to the Windows location of your choice. All you need to do is go to the folder location of your

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