In Windows XP, in order to find Offer Remote Assistance, you need to go to Help and Support and do a search for this topic. Then, from the results, click on the link to go to the Offer Remote Assistance page. The most you can do with this link is add it to the Favorites. But with the address below, you can just create a shortcut and place it either on your desktop or in your IE Favorites.
This was first published in April 2002