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How to minimize downtime during Windows 10 updates

Windows 10 updates are a necessary evil, as they add new features and improve security, but also cause downtime for users. IT can downplay the negative effects of updates.

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How IT can ensure a smooth transition to Windows 10

To ensure a smooth upgrade to Windows 10, IT should take advantage of helpful tools such as the Microsoft Management Console to test Windows 10 application compatibility.


How to buy help desk software to keep the business moving

Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software.


4 enterprise email clients to consider instead of Outlook

Organizations looking to cut costs or make a change for their business email client have numerous options to replace Microsoft Outlook, but not all of them are viable.

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