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Evaluate
Use IT help desk tools to track, resolve and prevent IT incidents
The software that manages the IT help desk must allow admins to track, monitor and resolve incidents to optimize the benefits those platforms provide.
Evaluate
Third-party tools that help with a Windows 10 migration
IT professionals should look to third-party migration tools during a transition to Windows 10 to provide any features that the native Windows migration tools do not.
Problem Solve
Use Group Policy to manage Windows 10 updates
Mistimed updates in Windows 10 can drive users crazy and cost organizations in terms of productivity. There are steps you can take to pause these updates, however.
Problem Solve
How to end a Windows reboot loop
A Windows reboot loop is a vicious and frustrating cycle, but there are ways you can fix the problem, including booting in Safe Mode.
Topics Covered
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Desktop operating systems (4) +
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Enterprise desktop management (2) +
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Windows 10 (5) +
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Windows applications (7) +
Trending Topics
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Microsoft Windows 7 operating system Manage
Windows 7 EOL means it's time to consider next steps
The end-of-extended-support date for Windows 7 is a short 18 months from now: Jan. 14, 2020. Make sure you're ready and have considered Windows 10 as well as other options.
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Windows 8 and 8.1 Manage
Hurry-up 11th hour Win8.1 Upgrade
With free upgrade offer set to expire in 9 days, I perform and report on an 11th hour Win8.1 upgrade to Win10. Overall the results are quite positive.
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Unified endpoint management Evaluate
Should you adopt device as a service?
Everything is a service these days. You can even get Yankee candles delivered from Amazon on a subscription basis. For EUC admins, device as a service is probably a bigger deal.
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Enterprise software Evaluate
A closer look at Dell's XPS 15 2-in-1
Despite Dell's best efforts, including combining CPU and GPU in a single processor to make the device smaller, the XPS 15 2-in-1 still falls short as a tablet.
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Network intrusion detection and prevention and malware removal News
New Microsoft service fuzz tests with AI
Microsoft Security Risk Detection automatically tests application code for errors and vulnerabilities so developers can fix issues within an app before releasing it to users.
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Endpoint security management tools News
Bromium: User education won't stop endpoint threats
Windows 10 micro-virtualization aims to protect against emerging threats. Microsoft's partner in this initiative, Bromium, says Windows remains IT's biggest security challenge.
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Evaluate
What's the best way to deliver and manage Windows 10?
IT pros have a decision to make when delivering and managing Windows 10. They can use a DaaS provider, manage the desktops with cloud-based tools or keep everything on premises.
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Use IT help desk tools to track, resolve and prevent IT incidents
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Third-party tools that help with a Windows 10 migration
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Top Microsoft Office alternatives for enterprise use
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Problem Solve
MS Activation Server Issues Temporarily Negate Win10 Licenses
When MS Activation Server issues temporarily negate Win10 licenses, consternation reigns for a few hours. A couple of simple fixes will set affected PCs straight, though. No biggie!
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Use Group Policy to manage Windows 10 updates
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How to end a Windows reboot loop
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Win10 Registry Backup Task Broken
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Manage
View All ManageWin10 1809 Is Re-released
After a 40-day hiatus, Win10 1809 is re-released. You can get the latest version through Windows Update, or use the Windows 10 Download page to force the upgrade or build installation media.
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E-Zine | September 2018
IT's essential toolbox for troubleshooting and managing users
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E-Zine | July 2018
How to approach end-user security training
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E-Handbook | July 2018
Get to know your Windows 10 security options
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E-Zine | May 2018
Get smart with IAM tools for your EUC strategy
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E-Handbook | April 2018
Effective end-user management helps fuel productivity
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Enterprise Desktop Basics
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Get Started
The complete guide to Windows 10 security tools
IT professionals must carefully consider which security tools they use to protect their Windows 10 desktops. They may want to stray from the Microsoft path in some instances.
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Get Started
Can you handle setting up a help desk?
Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more.
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Get Started
Select the right security tools for Windows 10
Third-party security tools provide value and new utilities for Windows 10 desktop administrators. IT should consider non-Microsoft options for patching, firewalls and more.
Multimedia
Vendor Resources
- Build & Grow with Citrix Ready –Resource
- Need for Speed: Frictionless Remote Support at Last –White Paper
- Mobile Vision 2020 –Research Content
Blog: Windows Enterprise Desktop
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Win10 1809 Is Re-released
After a 40-day hiatus, Win10 1809 is re-released. You can get the latest version through Windows Update, or use the Windows 10 Download page to force the upgrade or build installation media.Continue Reading
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1809 Users Missing Critical Fixes
I was surprised to learn that 1809 users missing critical fixes must join the Insider Preview program to receive them. Fortunately, it's an easy fix.Continue Reading
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More Windows Enterprise Desktop Posts
MS Activation Server Issues Temporarily Negate Win10 Licenses
New Win10 Zoom Controls Are Coming
Handy Win10 USB Eject Tool
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News
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Microsoft Office and Office 365
Microsoft nudges users to DaaS with Office 365
Microsoft hopes to accelerate customer cloud desktop adoption when it makes the Office 365 ProPlus suite a cloud-only product for Windows Server 2019 RDSH users.
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Windows 10 updates
Ups and downs of the Windows 10 October Update
The most recent Windows 10 update includes enhancements for business users, but it ran into major problems shortly after its release.
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Microsoft Office and Office 365
Microsoft delivers Office 365 with AI, machine learning
Microsoft confirmed its strategic commitment to Office 365, delivering an improved version that includes new AI and machine learning features.