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Business benefits of help desk management tools

Help desk management tools keep employees working after problems and outages occur. Discover the extensive benefits the right platform can provide.

Manage

Can IT turn off Windows 10 updates?

In some cases, IT pros should disable Windows 10 updates to gain control over the process. They can use methods such as editing group policies and setting a metered connection.

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How to make Windows 10 run like the wind

With a few minor tweaks, such as maximizing RAM, disabling visual effects and getting rid of unnecessary services, you can make Windows 10 run even faster.

Problem Solve

When should IT perform a manual Windows 10 upgrade?

There are some instances where IT should manually upgrade to Windows 10, including when the desktop runs older software for which IT does not have the installation media.

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Enterprise Desktop Basics

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    configuration service provider (CSP)

    A configuration service provider (CSP) is a component of the Windows client operating system that shows IT professionals potential device configuration choices and allows them to apply the settings across multiple Windows OSes.

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    Windows 10 Update Assistant

    Windows 10 Update Assistant is a native update management tool designed to help individual users keep up with OS updates as Microsoft publishes them.

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    Get smart with IAM tools for your EUC strategy

    Identity and access management (IAM) is an evolving market that now includes software and services that incorporate machine learning, analytics and microservices. IT departments can use IAM tools to strengthen end-user security. This month's cover ...

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