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Use IT help desk tools to track, resolve and prevent IT incidents

The software that manages the IT help desk must allow admins to track, monitor and resolve incidents to optimize the benefits those platforms provide.

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Third-party tools that help with a Windows 10 migration

IT professionals should look to third-party migration tools during a transition to Windows 10 to provide any features that the native Windows migration tools do not.

Problem Solve

Use Group Policy to manage Windows 10 updates

Mistimed updates in Windows 10 can drive users crazy and cost organizations in terms of productivity. There are steps you can take to pause these updates, however.

Problem Solve

How to end a Windows reboot loop

A Windows reboot loop is a vicious and frustrating cycle, but there are ways you can fix the problem, including booting in Safe Mode.

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Enterprise Desktop Basics

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    The complete guide to Windows 10 security tools

    IT professionals must carefully consider which security tools they use to protect their Windows 10 desktops. They may want to stray from the Microsoft path in some instances.

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    Can you handle setting up a help desk?

    Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more.

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    Select the right security tools for Windows 10

    Third-party security tools provide value and new utilities for Windows 10 desktop administrators. IT should consider non-Microsoft options for patching, firewalls and more.

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