Does your computer reboot when using PowerPoint?
Your computer keeps rebooting -- but only when you run Microsoft Office applications. In this response, site expert Kevin Beaver helps troubleshoot your rebooting computer woes.
My network admin thinks there may be a corrupt file in PPT but all our presentation computers, 40+, are ghosted from the same image and this one computer is the only one rebooting (so far), and only when using PPT. Have you heard of any rebooting problem occurring from people using PowerPoint?
Do you have comments on this Ask the Expert Q&A? Let us know.
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Alan B. writes:
Two additional suggestions:
- French law prohibits the use of encryption, so the French versions of Office were different in that they did not allow the use of password protection, etc. I work for a French firm and found that, when swapping Word files, there were often problems. The work around was to generate files on the French system and not use any form of file protection.
- When I upgraded to Office 2003, I found that I had this problem on all Office applications, whether opening an existing file or starting a new one. The application would start up, appear to be stable, but moving a mouse or attempting to access a menu and the system would crash right down to the boot menu. I tried completely uninstalling, re-installing, etc. The only thing that worked was re-installing Office XP, installing 2003 side by side, running 2003 then uninstalling Office XP. Go figure.
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