Problem solve Get help with specific problems with your technologies, process and projects.

Running a poorly written software application

Some software, contrary to Microsoft logo certification, requires administrator rights to function properly. Site expert Wes Noonan provides options for resolving the issue.

I've installed software using an administrator account. It works well if I log on as an Administrator member. If I log on as a PowerUsers member, the software either fails or it starts but when I click a certain function it goes out without any message or error. What is the problem and how can I fix it? I think it's a security problem but I don't know where to look. I have Windows XP Pro SP2 Italian. The software I launched was downloaded from the Web.
It depends largely on the software vendor, but some require administrator rights to function properly, especially if they do low level video driver configurations, etc. Unfortunately, you will need to contact the vendor and ask them exactly which rights and privileges are necessary to allow a non-administrator user to run the software.

Another option might be that the software installs using user specific registry keys, which allow it to run for that user only, but no others. In that case, you can try reinstalling it as the new user to get those registry settings. This type of problem is really indicative of a poorly written software application however. In fact, Microsoft logo certification explicitly prohibits such requirements (though not all software vendors adhere to those requirements).

Dig Deeper on Enterprise software

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.