Ask the Experts

Ask the Experts

• What can you do if a Windows 10 keyboard or mouse is not working?

  If users encounter problems with a Windows 10 mouse or keyboard, IT pros can follow these steps to troubleshoot the connectivity issue quickly and easily.  Continue Reading

• How do the Windows 10 servicing channels work?

  IT can use the servicing channels for Windows 10 to assign different deployment cadences to different devices and defer updates where necessary.  Continue Reading

• How can you change Windows 10 update settings?

  Windows 10 updates can disrupt your workflow and cause frustration. With the right settings, however, you can minimize the risk of an update getting in the way of productivity.  Continue Reading

• How can IT convince users of the benefits of Windows 10?

  Users may not see the Windows 10 improvements as an upgrade from their current OS. As a result, IT must highlight relevant new features to gain user support.  Continue Reading

• Is there a viable alternative to Microsoft Outlook?

  When IT pros are seeking an alternative to Outlook, they should consider the features their users need the most and select an email client that best matches those needs.  Continue Reading

• How does Microsoft Near Share for browser file sharing work?

  Microsoft Edge, Windows 10's default browser, includes a file-sharing tool called Near Share, which is helpful, if not truly groundbreaking.  Continue Reading

• Can IT make the transition to Windows 10 smooth for users?

  IT can take a few steps to make the move to Windows 10 easier on users, including considering an in-place upgrade and holding off on any other major changes.  Continue Reading

• Can IT save user settings, files in the move to Windows 10?

  IT can help users maintain their personal settings and files when moving to Windows 10 through an in-place upgrade or through manual or automated processes during a clean upgrade.  Continue Reading

• Can you create a dynamically expanding virtual hard disk?

  If you build a dynamically expanding VHD it is important to remember to set the size to match the maximum possible storage space it will use.  Continue Reading

• Should IT use desktop management tools in the cloud?

  Desktop management was more straightforward before cloud computing came along. With cloud-based desktop management tools, organizations must choose wisely.  Continue Reading

• Can you use Sysprep to install a custom Windows 10 image?

  With the right know-how, IT can create and install a custom Windows 10 image using Microsoft's System Preparation tool.  Continue Reading

• How can IT create the most efficient help desk possible?

  When users run into issues that make them turn to the IT help desk, they expect quick, efficient service that gets them back to work. That starts with easy access to IT resources.  Continue Reading

• Does Windows 10 virtualization-based security defend the OS?

  With Windows 10, Microsoft emphasized virtualization-based security, such as Device Guard and Credential Guard, to keep corporate information off users' devices.  Continue Reading

• What user experience monitoring tools are available to IT?

  User experience monitoring tools, such as ControlUp Real-time and Goliath Technologies' Logon Simulator, help IT get in front of issues before they affect users.  Continue Reading

• Windows 10 VDI, third-party tools help boost the OS

  Not everything IT needs is necessarily built into Windows 10. IT pros share the technologies and third-party tools they use to make their deployments run smoothly.  Continue Reading