Ask the Experts

Ask the Experts

• How can IT fix Windows Update issues?

  Microsoft offers some built-in troubleshooting methods to resolve Windows Update problems. There are also some third-party options IT should be aware of.  Continue Reading

• How to stop Windows 10 updates temporarily

  A poorly timed Windows 10 update can cause a major headache for an end user. Fortunately, users can pause updates or IT can take steps to halt updates using Group Policy.  Continue Reading

• How can IT turn off Windows 10 automatic updates?

  In some cases, IT pros should disable Windows 10 updates to gain control over the process. They can use methods such as editing group policies and setting a metered connection.  Continue Reading

• Why would IT manually upgrade to Windows 10?

  There are some instances where IT should manually upgrade to Windows 10, including when the desktop runs older software for which IT does not have the installation media.  Continue Reading

• What can you do if a Windows 10 keyboard or mouse is not working?

  If users encounter problems with a Windows 10 mouse or keyboard, IT pros can follow these steps to troubleshoot the connectivity issue quickly and easily.  Continue Reading

• How do the Windows 10 servicing channels work?

  IT can use the servicing channels for Windows 10 to assign different deployment cadences to different devices and defer updates where necessary.  Continue Reading

• How can you change Windows 10 update settings?

  Windows 10 updates can disrupt your workflow and cause frustration. With the right settings, however, you can minimize the risk of an update getting in the way of productivity.  Continue Reading

• How can IT convince users of the benefits of Windows 10?

  Users may not see the Windows 10 improvements as an upgrade from their current OS. As a result, IT must highlight relevant new features to gain user support.  Continue Reading

• What Microsoft Outlook alternatives can IT choose from?

  When IT pros are seeking an alternative to Outlook, they should consider the features their users need the most and select an email client that best matches those needs.  Continue Reading

• How does Microsoft Near Share for browser file sharing work?

  Microsoft Edge, Windows 10's default browser, includes a file-sharing tool called Near Share, which is helpful, if not truly groundbreaking.  Continue Reading

• Can IT make the transition to Windows 10 smooth for users?

  IT can take a few steps to make the move to Windows 10 easier on users, including considering an in-place upgrade and holding off on any other major changes.  Continue Reading

• Can IT save user settings, files in the move to Windows 10?

  IT can help users maintain their personal settings and files when moving to Windows 10 through an in-place upgrade or through manual or automated processes during a clean upgrade.  Continue Reading

• Can you create a dynamically expanding virtual hard disk?

  If you build a dynamically expanding VHD it is important to remember to set the size to match the maximum possible storage space it will use.  Continue Reading

• Should IT use desktop management tools in the cloud?

  Desktop management was more straightforward before cloud computing came along. With cloud-based desktop management tools, organizations must choose wisely.  Continue Reading

• Can you use Sysprep to install a custom Windows 10 image?

  With the right know-how, IT can create and install a custom Windows 10 image using Microsoft's System Preparation tool.  Continue Reading