Ask the Experts

Ask the Experts

Windows applications

• What Microsoft Outlook alternatives can IT choose from?

  When IT pros are seeking an alternative to Outlook, they should consider the features their users need the most and select an email client that best matches those needs.  Continue Reading

• How does Microsoft Near Share for browser file sharing work?

  Microsoft Edge, Windows 10's default browser, includes a file-sharing tool called Near Share, which is helpful, if not truly groundbreaking.  Continue Reading

• Should IT use desktop management tools in the cloud?

  Desktop management was more straightforward before cloud computing came along. With cloud-based desktop management tools, organizations must choose wisely.  Continue Reading

• What user experience monitoring tools are available to IT?

  User experience monitoring tools, such as ControlUp Real-time and Goliath Technologies' Logon Simulator, help IT get in front of issues before they affect users.  Continue Reading

• Are there viable spreadsheet app alternatives to Microsoft Excel?

  Microsoft Excel may be widely used, but other spreadsheet applications such as Google Sheets and Thinkfree are available for organizations to use.  Continue Reading

• Does the enterprise have a viable Microsoft Word alternative?

  Microsoft Word may be the go-to application for word processing, but there are solid alternatives that organizations can turn to instead.  Continue Reading

• How do I get rid of browser malware?

  Browser malware can make it impossible to access websites you might need for work. Luckily, there's a simple way IT and end users can get rid of pesky scam pages.  Continue Reading

• How do I troubleshoot Windows 10 Office problems?

  If Microsoft's Office applications give you trouble on Windows 10, check for updates, then dig into some other troubleshooting methods to fix the problems.  Continue Reading

• How do Web Notes in the Edge browser work?

  Workers can use Web Notes in Microsoft's Edge browser to mark up websites, but saving the notes is a little wonky.  Continue Reading

• How do I fix a frozen or locked application?

  Apps can freeze or lock up for a variety of reasons, including bad memory, operating system issues, update problems and more.  Continue Reading

• How do I pinpoint the cause of wireless Internet connection problems?

  Even established technologies such as Wi-Fi have service interruptions. Fix them quickly by first discerning if the issue is widespread or not.  Continue Reading

• When is it OK to run Hyper-V on the desktop in Windows 8?

  Running Hyper-V on the desktop is generally not a good idea, but it can be appropriate at times, such as when users must do their Web browsing within a Hyper-V virtual machine for security purposes.  Continue Reading

• What are some common Office 2013 problems?

  Office 2013 problems can stem from an incomplete install, or your particular version or settings. Luckily, there are simple fixes for most issues.  Continue Reading

• How do I open an .xpx file in Office 2002 SP3?

  An .xpx file can cause problems for Office 2002 SP3 users, but Microsoft does provide help in Windows 7 and with a free XPS viewer.  Continue Reading

• What are some of the biggest software patching myths?

  Desktop patch management is subject to its share of myths. Our expert penetrates the fog around waiting on software patching and Windows XP security.  Continue Reading