Ask the Experts

Ask the Experts

• What's new in the Microsoft Windows 10 October 2018 Update?

  The Windows 10 October 2018 Update might be best known for some of the problems it caused, but it also added some features that can help business users and IT pros.  Continue Reading

• What does a Windows 10 digital certificate do?

  IT pros can build trust into Windows 10 by adding certificates that form trusted connections by confirming the identity of any individuals or entities communicating with the OS.  Continue Reading

• How can IT put Windows 10 containers to use?

  Using Docker containers in Windows 10, IT can isolate apps and processes from users' devices, which can help in several ways, including preventing conflicts with other apps.  Continue Reading

• What are the top Windows Defender features in Windows 10?

  Windows Defender includes several features IT pros can use to tighten security. Application Guard, for example, isolates browser sessions to defend against internet-based attacks.  Continue Reading

• What to do if Windows Defender updates don't work

  Without the latest Windows Defender updates, your users' desktops won't be completely protected. When update problems occur, there are several actions you can take to solve them.  Continue Reading

• How can IT fix Windows Update issues?

  Microsoft offers some built-in troubleshooting methods to resolve Windows Update problems. There are also some third-party options IT should be aware of.  Continue Reading

• How to stop Windows 10 updates temporarily

  A poorly timed Windows 10 update can cause a major headache for an end user. Fortunately, users can pause updates or IT can take steps to halt updates using Group Policy.  Continue Reading

• How can IT turn off Windows 10 automatic updates?

  In some cases, IT pros should disable Windows 10 updates to gain control over the process. They can use methods such as editing group policies and setting a metered connection.  Continue Reading

• Why would IT manually upgrade to Windows 10?

  There are some instances where IT should manually upgrade to Windows 10, including when the desktop runs older software for which IT does not have the installation media.  Continue Reading

• What can you do if a Windows 10 keyboard or mouse is not working?

  If users encounter problems with a Windows 10 mouse or keyboard, IT pros can follow these steps to troubleshoot the connectivity issue quickly and easily.  Continue Reading

• How do the Windows 10 servicing channels work?

  IT can use the servicing channels for Windows 10 to assign different deployment cadences to different devices and defer updates where necessary.  Continue Reading

• How can you change Windows 10 update settings?

  Windows 10 updates can disrupt your workflow and cause frustration. With the right settings, however, you can minimize the risk of an update getting in the way of productivity.  Continue Reading

• How can IT convince users of the benefits of Windows 10?

  Users may not see the Windows 10 improvements as an upgrade from their current OS. As a result, IT must highlight relevant new features to gain user support.  Continue Reading

• What Microsoft Outlook alternatives can IT choose from?

  When IT pros are seeking an alternative to Outlook, they should consider the features their users need the most and select an email client that best matches those needs.  Continue Reading

• How does Microsoft Near Share for browser file sharing work?

  Microsoft Edge, Windows 10's default browser, includes a file-sharing tool called Near Share, which is helpful, if not truly groundbreaking.  Continue Reading