Ask the Experts

Ask the Experts

• Can you use Sysprep to install a custom Windows 10 image?

  With the right know-how, IT can create and install a custom Windows 10 image using Microsoft's System Preparation tool.  Continue Reading

• How can IT create the most efficient help desk possible?

  When users run into issues that make them turn to the IT help desk, they expect quick, efficient service that gets them back to work. That starts with easy access to IT resources.  Continue Reading

• Does Windows 10 virtualization-based security defend the OS?

  With Windows 10, Microsoft emphasized virtualization-based security, such as Device Guard and Credential Guard, to keep corporate information off users' devices.  Continue Reading

• What user experience monitoring tools are available to IT?

  User experience monitoring tools, such as ControlUp Real-time and Goliath Technologies' Logon Simulator, help IT get in front of issues before they affect users.  Continue Reading

• Windows 10 VDI, third-party tools help boost the OS

  Not everything IT needs is necessarily built into Windows 10. IT pros share the technologies and third-party tools they use to make their deployments run smoothly.  Continue Reading

• How to use a technician machine to create a custom Windows 10 image

  IT pros must be able to mold Windows 10 into the OS their organization needs. To do so, they need to first learn to install Windows 10 on a technician machine.  Continue Reading

• Are there viable spreadsheet app alternatives to Microsoft Excel?

  Microsoft Excel may be widely used, but other spreadsheet applications such as Google Sheets and Thinkfree are available for organizations to use.  Continue Reading

• How to navigate the Windows ADK download process

  The Windows ADK can help ensure Windows 10 compatibility for apps, software and hardware. There are six key steps to the installation process.  Continue Reading

• Does the enterprise have a viable Microsoft Word alternative?

  Microsoft Word may be the go-to application for word processing, but there are solid alternatives that organizations can turn to instead.  Continue Reading

• How can IT put PowerShell Integrated Scripting Environment to use?

  PowerShell ISE is a great tool for IT admins and developers of all degrees of experience. It can help them learn PowerShell and assist in script development.  Continue Reading

• Are third-party firewalls worth the investment?

  It might be effective, but Windows Firewall is not the be-all and end-all of security. In some cases, third-party firewalls add the extra layer of protection IT needs.  Continue Reading

• How can you access Windows 10 advanced repair options?

  To resolve Windows 10 boot problems you can access a few repair options by entering the OS through the back door. Here's how to do it.  Continue Reading

• How can you use Group Policy to tighten PowerShell security?

  PowerShell can unlock a lot of management capabilities for IT, but it is also a potential security gap. Put Group Policy to work to fill in the hole.  Continue Reading

• How can you whitelist apps and fight ransomware with Windows 10 AppLocker?

  With application whitelisting, admins can create a list of approved apps users can work with. This way, users cannot accidentally open an app containing ransomware.  Continue Reading

• How can you use PowerShell to enable automated software deployment?

  The quest to keep up with constant changes to software is tough for IT admins, but they can make their lives easier by automating the deployment process using PowerShell.  Continue Reading