Ask the Experts

Ask the Experts

• How do I pinpoint the cause of wireless Internet connection problems?

  Even established technologies such as Wi-Fi have service interruptions. Fix them quickly by first discerning if the issue is widespread or not.  Continue Reading

• What are Microsoft Windows 10 update rings?

  Microsoft's Insider Program lets members choose from two different update rings -- a fast and a slow speed -- to get OS updates on their Windows 10 machines.  Continue Reading

• How can I troubleshoot Windows PCs if I don't know users' passwords?

  You don't always need users' passwords to fix problems with Windows desktops. If the computer is domain-joined, you can use any account.  Continue Reading

• Are there any new Windows 10 Group Policy settings?

  Microsoft keeps a spreadsheet of all the Group Policy settings for the Windows OS, and you can filter it to see which ones are new in Windows 10.  Continue Reading

• How do I create a standard Windows 10 Start menu for all users?

  Users can customize the Windows 10 Start menu, but you might not want them to for business reasons. Luckily, there's a way you can make it so all workers use the same Start menu configuration.  Continue Reading

• What's new with the Windows 10 File Explorer?

  File Explorer changes with each new Windows version. In Windows 10, the dynamic Quick Access folder replaces the Favorites listing to make recent folders more easily accessible.  Continue Reading

• Why is there a Windows 10 Control Panel and a Settings window?

  Windows 10's multiple settings menus are a vestige of Windows 8, but users can access almost all the settings configurations they may need from the Settings windows.  Continue Reading

• How does Universal Windows Platform create an adaptive UI for apps?

  Developers can use the Universal Windows Platform to build apps that work on Windows 10 PCs, tablets and smartphones. The apps adapt to devices based on their screen size and resolution.  Continue Reading

• Are there any major Windows 10 bugs?

  Even in the early days of Windows 10, bugs have been minimal. Because Microsoft rolls out updates quickly, the small bugs that do exist are fixed in a flash.  Continue Reading

• Can I change the info in the Windows 10 Action Center?

  Users can change what types of notifications they receive in the Windows 10 Action Center by accessing their system settings  Continue Reading

• Can Cortana on Windows 10 work in the enterprise?

  Cortana brings value to the business world by providing quality desktop search and Web browsing functionalities.  Continue Reading

• Can I customize the Windows 10 Start menu?

  In Windows 10 there are four options you can use to turn off different features of the Start menu and customize it to your liking.  Continue Reading

• Do users need special Windows 10 training?

  There will always be users who need help with a new operating system, but whether everyone in your organization needs Windows 10 training is a tough nut to crack.  Continue Reading

• Should I deploy Windows 10 immediately or wait?

  Old-school tech advice says to wait for the bugs to get worked out of a new OS before making the leap, but Windows 10 could turn that into an old wives' tale.  Continue Reading

• What is the best way to transition from Windows XP to Windows 10?

  If you're still on Windows XP, there's really only one Microsoft-supported way you can move from XP to Windows 10.  Continue Reading