Ask the Experts

Ask the Experts

• Does Windows 10 provide the same user experience across all devices?

  Microsoft's universal apps can change to fit the device they're run on, but there are some screen resolution problems users may have to contend with.  Continue Reading

• Is Windows 10 really the last version of Windows?

  Microsoft has said that Windows 10 is the last version of Windows, and that's sort of true. Rather than releasing Windows 11 in years to come, the company will deploy perpetual updates to Windows 10.  Continue Reading

• How do I build Apportals in Windows 8.1?

  Windows Apportals let you put the applications certain user groups need right in front of them, but you need some development knowledge and a Windows Developer License if you want to build them yourself.  Continue Reading

• How much memory do my Windows 8 desktops really need?

  It can be tough to know how much memory Windows 8 and 8.1 desktops need before they're actually in use, but the Windows Task Manager can help you see memory usage.  Continue Reading

• What do I do if a user accidentally deletes the Recycle Bin?

  It used to be really easy for users to delete the Recycle Bin. Luckily, there are easy ways to restore it in most versions of Windows, and Microsoft has made it tougher to delete in newer OSes.  Continue Reading

• What options exist for customizing the Windows 8.1 taskbar?

  If you made changes or personalizations to your taskbar in Windows 7, you'll be happy to learn that many of the same customization options are available for the Windows 8.1 taskbar.  Continue Reading

• Is it a security risk to have Microsoft Windows PowerShell on my desktops?

  Microsoft Windows PowerShell is a versatile and powerful command-line tool for administrators, but it's probably not something users need installed on their desktops.  Continue Reading

• Can you provision desktop apps with Windows To Go?

  It's OK to install desktops applications on a Windows To Go image, as long as they're small enough to fit on the USB drive and can run locally.  Continue Reading

• When is it OK to run Hyper-V on the desktop in Windows 8?

  Running Hyper-V on the desktop is generally not a good idea, but it can be appropriate at times, such as when users must do their Web browsing within a Hyper-V virtual machine for security purposes.  Continue Reading

• Why do I see multiple svchost.exe processes running?

  You might notice multiple instances of Service Host running in your list of processes, and that's perfectly fine. It usually corresponds to a system service.  Continue Reading

• What are my options for configuring Windows 8 startup?

  The System Configuration tool features four tabs of options you can use to configure Windows 8 startup.  Continue Reading

• What are some common Office 2013 problems?

  Office 2013 problems can stem from an incomplete install, or your particular version or settings. Luckily, there are simple fixes for most issues.  Continue Reading

• How do I open an .xpx file in Office 2002 SP3?

  An .xpx file can cause problems for Office 2002 SP3 users, but Microsoft does provide help in Windows 7 and with a free XPS viewer.  Continue Reading

• What are some of the biggest software patching myths?

  Desktop patch management is subject to its share of myths. Our expert penetrates the fog around waiting on software patching and Windows XP security.  Continue Reading

• Why doesn't closing a file return me to Microsoft Windows Explorer?

  If you open a Windows document in Windows Explorer rather than in the Microsoft Word interface, closing it launches File Explorer. The file hasn't moved.  Continue Reading