Hmmmmm. Looks like I wasn’t the only Win10 cowboy stuck out in the pasture with no lasso for a badly-behaved Windows driver updates. Numerous reports surfaced this weekend about an Nvidia graphics driver update that caused headaches for users with multi-monitor setups. In response MS has published a troubleshooting tool called “Show or hide updates” available for free download, documented in KB 3073930.
With this troubleshooting tool, MS restores show/hide updates in Win10.
Essentially, here’s how the tool works in a best-case scenario:
1. User installs bad update successfully, discovers failing functionality.
2. User uses “View installed Updates,” selects the bad one and uninstalls it.
3. User downloads afore-linked tool, blocks the unwanted update and Presto! problem solved.
Alas, my issue with the Synaptics driver on my Dell VP11-7139 is probably more typical in that the driver installation fails, but also mungs the device it is supposed to service. In that case, the recovery scenario involves an extra step or two, as follows:
1. Download “Show or hide updates” tool onto a UFD or other external storage device.
2. Find a restore point or backup that precedes the application of the bad update, and roll back to that state.
3. Disconnect from Internet while system is rebooting, and install “show or hide updates” tool before restoring connectivity.
4. Run tool immediately after restoring Internet access, to hide problem update before update process can proceed, block problem update.
I’m so glad that MS realized this was a significant enough issue to warrant a tool. As I mentioned in an earlier blog, many notebooks and tablets are sensitive enough to updates that they warrant application of curated or vetted updates from the OEM, rather than general updates from the component maker (e.g. for my Dell VP11-7139, that would mean getting a vetted driver from Dell, rather than a one-size-fits-all touchpad update from Synaptics as was the case with my particular problem).
This looks like something that anybody with multiple Windows 10 systems to manage and maintain will want to grab pronto. Tell ’em: “Ed sent me!”