Evaluate Weigh the pros and cons of technologies, products and projects you are considering.

How workspace products are like watching TV

With so many great shows are on television these days, it can be tough to keep up with them all. One of the pain points for my family is that there’s no single, central location we can use to access all our services. We have cable and watch some shows on demand. We also have Netflix and Hulu apps on our PlayStation 4, but the console doesn’t support HBO Go for Comcast subscribers (which my parents — whose login information I “borrow” — are).

The workaround we use to watch HBO is connecting my second-gen Apple iPad to the TV via an HDMI cable. As you can imagine, this is not ideal. I’m lucky to have my iPad and someone far richer than I who lets me access their HBO. Still, I often lament that no one has invented one portal that aggregates all my subscriptions in one place yet. There is a solution to this aggregation challenge in the workplace, however.

Workers take many avenues to reach the resources they need. They might use virtual desktops and applications, cloud services, local resources, mobile devices, and the Web on a given day. Workspace tools offer users centralized access to all the tools they need, and it makes management easier for you on the back end. Virtual workspaces are billed as a one-stop shop for productivity. But workspace management products from the likes of VMware and Citrix don’t suit every company. For example, if a company has too many users — or too few — the cost of virtualizing desktops and applications can be exorbitant. In that case, using workspace management products to aggregate some resources but not others defeats the purpose. Organizations face a Goldilocks-and-the-Three-Bears-type situation: For workspaces to work, companies need just the right number of users, types of resources and strategic vision. That combination isn’t as easy to come by as porridge that’s just the right temperature.

Another complicating factor is the available features. As a singular product, Citrix Workspace Cloud tries to put everything users might need in one place. But VMware’s competing product, Workspace One doesn’t support Horizon View virtual desktops and applications. It’s a feature of Horizon Air called Hybrid-Mode that pulls in View resources. Businesses that already use Horizon Air can take advantage of Hybrid-Mode, and for some, that may be all the centralizing they need. The other features of Workspace One add enterprise mobility and identity management to the mix.

Whether a workspace management tool is right for a company and which of the available options best suits its needs is a much tougher decision than picking between watching a new episode of Vikings in SD on demand or waiting for it to come to Hulu in three weeks in HD (when we just finished watching House of Cards on Netflix and do we really need to switch back to the TV, or is there something we can watch on the PlayStation? Don’t even think about switching to Game of Thrones …).

Luckily, our new guide to workspace products — Where Workspaces Work — is here to shed some light on the decision making process. Happy watching! I mean, reading.