I didn’t actually experience any problems myself — at least, not that I noticed — after last week’s Update Tuesday brought a round of security updates for all current versions of the Internet Explorer (7 through 11, that is) for Windows. But when my colleague and co-worker Kim came to work in my office last Thursday, I couldn’t help but notice her ongoing observations that IE 11/Win 8.1 had slowed to a crawl on her Lenovo T530 desktop. I also witnessed excessively long page load times on sites that popped up more or less immediately on my production desktop — we test to compare experiences — and had to wonder if the latest round of updates might not be imposing some untoward and unwanted side effects.
And wouldn’t you know it, what should I discover over the weekend but a Windows Support note entitled “Internet Explorer may become slow or unresponsive when web applications implement consecutive modal dialog boxes” (KB 2991509). As the lengthy list to the left also illustrates, you’ll find versions of this hotfix for every current version of IE still in circulation, including 32- and 64-bit versions from 7 through 11, and Windows OSes from Vista to Windows 8.1 on the desktop side, and for Server versions 2008 R2 and 2012 R2. That list, BTW, comes straight from KB 2991509, and if accessed online, provides a download link to the hotfix associated with each such version of Internet Explorer as may be of interest to those who might be suffering from the symptoms described in the KB article’s title.
Aside from an error message when she tried to access the afore-linked KB article that required multiple attempts before she could grab and install the hotfix, Kim reports no further problems, hangs, or excessive download times since she installed the IE 11 hotfixes for both the 32- and 64-bit versions on her 8.1 notebook PC. She writes about and edits Windows 8 training materials and texts, so she uses both 32- and 64-bit versions of IE, and gives them a pretty rigorous workout in conducting her everyday work assignments. Her overall assessment of the situation is also worth reporting, with tongue inserted firmly in cheek: “I installed the patch recently, and it’s been 8 hours since I’ve had any further trouble with IE. Looks like this takes care of the problem — at least until MS pushes another set of security patches for Internet Explorer!” I’m happy to quote her, since I couldn’t have said it better myself.
Needless to say if you, or your users, experience IE hangs or slowdowns after installing (or while testing) the Critical grade security updates released on 8/12/2014, you’ll want to grab and install the corresponding hotfixes linked in KB 2991509 as well. Happy patching!