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September 2017, Vol. 1, No. 6

End-user computing strategy bears these top challenges

An end-user computing strategy comes with plenty of challenges, from managing user expectations to dealing with the myriad options for delivering apps to users. Plus, many IT pros gripe about the fact that applications are behind the eight ball when it comes to compatibility with the latest OSes and other technologies. Here, four IT pros share the biggest challenges they face with their end-user computing strategy plans. Darren Collard IT systems engineer, Louisville Gas & Electric Company Poorly written in-house apps that we've had around for decades, or things that plug into other systems -- that's a big challenge, especially when it comes to Windows 10. The biggest challenge with that is the constant OS updates. Even if you don't update to every new one, if you run into any problems with Windows, the first thing they'll tell you is to run the update. Shawn Umansky network engineer, Saint Michael's College How do you identify what's best for the users, and how do you support that? One thing for one user is different for ...

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