Evaluate

Enterprise application management

• Recapping end-user computing strategy evolutions of 2018

  It's time to take a look back and consider how end-user computing has evolved over the past year. AI made an obvious mark, but what about hosted desktops and new management approaches? Continue Reading

• Advantages of hyper-converged infrastructure for virtual desktops

  Advantages of hyper-converged infrastructure compared with a traditional data center setup include improved scalability and availability, simpler management and better integration. And when it comes to virtual desktops and applications, those ... Continue Reading

• Use IT help desk tools to track, resolve and prevent IT incidents

  The software that manages the IT help desk must allow admins to track, monitor and resolve incidents to optimize the benefits those platforms provide. Continue Reading

• Buy the right help desk tools to track and resolve incidents

  Help desk management tools help admins manage, track and resolve problems. Learn about the leading products and the reporting, communication and support features they offer. Continue Reading

• Why you don't always need a general-purpose operating system

  A purpose-built, or real-time, operating system could be more useful for applications that require a lot of data processing. Several options for this type of system exist today. Continue Reading

• Assess IT help desk software options based on these features

  Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software.Continue Reading

• How to deploy and administer help desk management software

  Help desk tools help IT manage the submission, status and resolution of employee help desk tickets. Read on to learn about common help desk challenges and the latest trends.Continue Reading

• Assess and choose the right container management system

  The right container management system for your company depends on whether you need a basic system, orchestration, a combination of these, resource abstraction or extra security.Continue Reading