Evaluate

Unified endpoint management

• Establish help desk best practices to improve the system

  To run a successful help desk, IT must prioritize help desk tickets and establish expectations for admins and users, as well as reduce the number of time-wasting tickets. Continue Reading

• Manage Windows 10 desktops, mobile devices with EMM software

  Windows 10 supports crucial functions that enable enterprise mobility management. IT must follow a few important steps to prepare desktops for management through EMM. Continue Reading

• Unearth Microsoft Office alternatives for business

  There are plenty of Microsoft Office alternatives to help organizations keep up with the pace of business if they want a change from the typical enterprise software. Continue Reading

• How the desktop administrator role is changing

  Desktop administrators have been IT department staples for decades, but their jobs and titles are evolving as endpoints move beyond Windows. Continue Reading

• Office 365 vs. Office 2013: What are the key differences?

  Software as a service may be one reason for choosing Office 365 over Office 2013, but licensing and update frequency are other considerations. Continue Reading

• Console, data access most important in endpoint management tools

  Every IT shop has different needs when it comes to endpoint management tools. Although feature and console requirements may differ, all tools must provide users with the access they need.Continue Reading

• How to choose the right endpoint management tool

  With new and improved features in Windows 10, plus ever-changing third-party utilities, IT administrators have plenty of desktop management tools at their disposal. That might seem like a good thing, but it's a double-edged sword. Lots of options on...Continue Reading

• How do I fix a frozen or locked application?

  Apps can freeze or lock up for a variety of reasons, including bad memory, operating system issues, update problems and more.Continue Reading

• The desktop administrator's guide to mobile OSes

  Microsoft's Windows operating system is still dominant on enterprise desktops, but the rise of mobile and cloud technologies has challenged workers' allegiance. Mobile operating systems, such as Apple iOS and Google Android, are very different from ...Continue Reading

• Assess devices, users to get started on a mobility program

  The need for a mobility program may be apparent, and BYOD is a necessary step in the progress from centralized control to focusing on apps and data.Continue Reading

• Why to try LibreOffice vs. OpenOffice free office suites

  After comparing Office 2013 and Office 365, our expert examines how free productivity suites OpenOffice and LibreOffice stack up.Continue Reading

• The Windows 10 preview shows enterprise features, limits

  The Windows 10 preview was an olive branch to Windows 8 UI haters, but screen size issues and a separate Windows Server release could slow adoption.Continue Reading

• Compare Office 365 vs. Office 2013 before going open source

  Organizations can save money and management hassles by comparing Office 365 vs. Office 2013 and then checking each against open source alternatives.Continue Reading

• Gird for battle with potential Windows 10 test problems

  Windows 10 is coming, but the road to release includes a lot of potential potholes that IT staffers should be ready to find and handle.Continue Reading

• Synchronize Windows 8 settings across PCs with OneDrive

  Windows 8 settings can be synchronized across devices, but the differences between OneDrive and Active Directory will determine which one you use.Continue Reading