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Bring yourself up to speed with our introductory content.

• The complete guide to Windows 10 security tools

  IT professionals must carefully consider which security tools they use to protect their Windows 10 desktops. They may want to stray from the Microsoft path in some instances. Continue Reading

• Can you put together an efficient help desk system?

  Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more. Continue Reading

• Understanding third-party Windows 10 security tools

  Third-party security tools provide value and new utilities for Windows 10 desktop administrators. IT should consider non-Microsoft options for patching, firewalls and more. Continue Reading

• Create an email phishing test to minimize attack vectors

  With email phishing testing, IT can improve its end-user security. Phishing attacks prey on user ignorance, so IT can use a test to teach users how to avoid this attack vector. Continue Reading

• What does a Windows 10 digital certificate do?

  IT pros can build trust into Windows 10 by adding certificates that form trusted connections by confirming the identity of any individuals or entities communicating with the OS. Continue Reading

• Definitions to Get Started

  • Windows Defender Application Guard
  • desktop computer
  • Windows 7
  • PC as a service (PCaaS)

  • application performance monitoring (APM)
  • configuration service provider (CSP)
  • Windows 10 Update Assistant
  • Microsoft Assessment and Planning (MAP) Toolkit

  View All Definitions

• Windows Defender Application Guard

  Windows Defender Application Guard is a security tool built into Microsoft Edge that isolates browser sessions from the desktop in a virtual machine (VM) to prevent any malicious activity from reaching the desktop.Continue Reading

• desktop computer

  A desktop computer is a personal computing device designed to fit on top of a typical office desk.Continue Reading

• How to create an internal phishing campaign from scratch

  When IT begins an email phishing campaign, it must determine what server the emails will come from, consider phishing tool options and more.Continue Reading

• Windows 7

  Windows 7 is the Microsoft Windows operating system (OS) released commercially in October 2009 as the successor to Windows Vista.Continue Reading

• Understand Windows Insider Program for Business options

  With its business-friendly Insider Program, Microsoft allows IT and users to test Windows 10 preview builds for compatibility and performance issues.Continue Reading

• 8 VMworld 2018 sessions for EUC admins to attend

  Put your plan in place now by exploring eight of the top sessions on Windows management, VDI and more at VMworld 2018 in Las Vegas.Continue Reading

• PC as a service (PCaaS)

  PC as a service (PCaaS) is a device lifecycle management model in which an organization pays a monthly subscription fee to lease endpoint hardware and management services from a vendor.Continue Reading

• application performance monitoring (APM)

  Application performance monitoring (APM) is software designed to help IT administrators ensure that the applications users work with meet performance standards and provide a quality user experience.Continue Reading

• configuration service provider (CSP)

  A configuration service provider (CSP) is a component of the Windows client operating system that shows IT professionals potential device configuration choices and allows them to apply the settings across multiple Windows OSes.Continue Reading

• Windows 10 Update Assistant

  Windows 10 Update Assistant is a native update management tool designed to help individual users keep up with OS updates as Microsoft publishes them.Continue Reading