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Microsoft Windows 8 operating system

• What's included in Microsoft 365 subscription plans

  Microsoft 365 has different plans for all kinds of businesses. Learn about the different subscription plans that this cloud-based platform offers. Continue Reading

• Digital workspaces upgrade IT delivery, management benefits

  Thanks to more simplified management and delivery, digital workspaces can benefit IT pros and users. This guide takes a closer look at the technology and latest features. Continue Reading

• Microsoft Windows Explorer

  Microsoft Windows Explorer is a graphical file management utility included with Microsoft Windows 95 and later; finally renamed File Explorer with Windows 8 and Windows Server 2012. Continue Reading

• What IT needs to know about Windows 10 update troubleshooting

  The Windows update process can cause a whole slew of problems for users and IT. Get acquainted with these Windows 10 update troubleshooting tips and make the process a lot easier. Continue Reading

• Windows 10 customizations for enterprise desktops

  Microsoft offers different services that IT can use to adjust its users' desktop experience. These Windows 10 customizations are a must in an admin's toolbox. Continue Reading

• Definitions to Get Started

  • Microsoft Windows Explorer
  • Windows Autopilot
  • Windows Defender Application Guard
  • desktop computer

  • Windows 7
  • PC as a service (PCaaS)
  • application performance monitoring (APM)
  • configuration service provider (CSP)

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• Quiz yourself on top features of Windows 10

  With each update, Microsoft introduces many new features that it can be hard to keep track of. Challenge yourself on how well you know these Windows 10 key features and other terms.Continue Reading

• How to find Wi-Fi settings in Windows 10

  In Windows 10, the Wi-Fi -- and wired -- connectivity settings are in a new spot, but they're as easy to access and configure as ever. You just have to know where to look.Continue Reading

• Learn about the device-as-a-service model and its use cases

  Device-as-a-service offerings can help IT pros provide their users with support and high-functioning devices, but they must consider the ramifications of choosing such a program.Continue Reading

• How can you improve Google Chrome management?

  IT professionals should deploy Group Policies to their browsers to improve the user experience. Check out this step-by-step guide on applying Group Policies to Google Chrome.Continue Reading

• How does Parallels Mac Management for Microsoft SCCM work?

  With Mac Management from Parallels, IT professionals can manage Windows and Apple macOS desktops side by side with System Center Configuration Manager's native features.Continue Reading

• Windows Autopilot

  Windows Autopilot is a desktop provisioning tool native to Windows 10 that allows IT professionals to automate image deployment of new desktops with preset configurations.Continue Reading

• Modern desktop transformation focuses on workspace technology

  As workspaces trend toward mobility and device flexibility, IT departments must evolve to fit users' needs by moving away from a desktop-centric approach.Continue Reading

• How to set up a Windows Autopilot deployment

  IT can set profiles for its devices running Windows 10 and enroll them in Active Directory with the Windows Autopilot tool, but Autopilot does not cover many settings.Continue Reading

• The complete guide to Windows 10 security tools

  IT professionals must carefully consider which security tools they use to protect their Windows 10 desktops. They may want to stray from the Microsoft path in some instances.Continue Reading

• Can you put together an efficient help desk system?

  Help desk software should not be an organization's only plan for incident management. An effective help desk should include agreed-upon timelines, a knowledge base and more.Continue Reading