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• Office Telemetry reports on Office 2013 docs and apps

  If IT administrators need information on document and application usage, they can use Office Telemetry, an Office 2013 feature that gathers such data. Continue Reading

• Save WIM file space with WIMBoot in Windows 8.1 update

  With Windows 8.1 Update 1, it's possible to boot desktops directly from a WIM file. Follow these steps to create WIMBoot images and save disk space. Continue Reading

• How to perform a Windows XP upgrade to Windows 8.1

  As organizations must now implement a Windows XP upgrade to Windows 8.1, they should understand that Windows 8 and 8.1 aren't identical and use the Windows 8.1 Upgrade Assistant. Continue Reading

• Use Excel's IF statement to track, save on IT support contract costs

  Warranty tracking for enterprise software can be an odious task, but if you know how to use the IF statement in Microsoft Excel, you could save money. Continue Reading

• If you're not using Windows Sysinternals tools, you should be

  Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program! Continue Reading

• Definitions to Get Started

  • What is end-user experience monitoring (EUEM)?
  • What is PC as a service (PCaaS)?
  • What is Microsoft Windows 10?
  • What is the Windows Management Instrumentation Command-line (WMIC) utility?

  • What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
  • What is a remote desktop and how does it work?
  • What is Microsoft Windows System Image Manager (SIM)?
  • What is BitLocker?

  View All Definitions

• AppX file

  AppX is the application distribution file format that was introduced with Microsoft Windows 8.Continue Reading

• key-value pair (KVP)

  A key-value pair (KVP) is a set of two linked data items: a key, which is a unique identifier for some item of data, and the value, which is either the data that is identified or a pointer to the location of that data.Continue Reading

• Access

  is for IT professionals, business leaders and developers who want to take a strategic approach to end-user computing. We cover the forward-thinking tactics and technologies needed to provide users with the tools they need to do their jobs.Continue Reading