- June 18, 2020
Phased reopenings are on the horizon, so IT pros must prepare for a hybrid team approach -- with some employees in the office and others at home.
- April 23, 2020
At a time when in-person interactions are at a minimum, how can companies tell if their employees are struggling? Knoa says user experience management metrics can help.
- April 08, 2020
The line between personal and professional lives continues to blur, and last week's Microsoft 365 news exemplified that point.
- January 23, 2020
New features in EG Enterprise v7, set to launch soon, enable simulated and real user monitoring, automated diagnosis and new dashboard and visualization features.
- August 05, 2019
In his first public interview as Citrix's first COO, Mark Schmitz discusses what the company's priorities are and how he hopes to grow their subscription products.
- July 24, 2019
When migrating to Office 365, IT admins need to keep the end users in mind. That was the big takeaway from a training session at a Virtual Technology User Group event in Maine.
- June 20, 2019
Agribusiness company Bunge improved its end-user experience with SAP applications by licensing Knoa. The software company helped provide insights into how its users were -- and weren't -- interacting with the applications.
- June 05, 2019
While acknowledging a sale is unlikely, one Citrix customer said he would expect a similar level of support and satisfaction with Citrix products even if it was.
- May 24, 2019
Attendees at Citrix Synergy walked away from the opening keynote excited about the capabilities of the new Workspace. The new version is underpinned by micro apps and AI for a more seamless workflow.
- May 06, 2019
At its annual developer conference, Microsoft introduced IE mode to Microsoft Edge. The new feature will help IT admins run legacy applications on a more modern browser.
- February 15, 2019
Zoho's next generation office application software seeks to integrate business groups to contextualize the workplace with AI, according to the company.
- November 27, 2018
Advantages of hyper-converged infrastructure compared with a traditional data center setup include improved scalability and availability, simpler management and better integration. And when it comes to virtual desktops and applications, those ...
- July 31, 2018
There are lots of different ways to keep users up to date on the latest security risks and how they should be handling their corporate resources.
- July 31, 2018
Most IT pros are aware that user behavior can be a security threat to an organization. But what is there to do about it? With end-user security training, IT can ensure that employees are updated on the latest risks and know how to access corporate ...
- April 18, 2018
Court's in session, and the jury is unanimous: Automation software can help IT departments provide simpler workflows for end users on both desktops and mobile devices.
- June 19, 2017
Google has been working to appeal more to businesses, but it may not be able to crack Microsoft's armor. Google has improved its G Suite enterprise apps over the past two years and in May added ...
- April 27, 2017
Business versions of Skype, OneDrive and Outlook won't be part of on-premises Microsoft Office licenses, leaving those shops looking for alternatives.
- April 01, 2014
There are many reasons why the Windows XP lifespan lasted longer than those of most operating systems. Our columnist looks at three major reasons.
- January 05, 2011
The latest version of Microsoft's diagramming program offers a plethora of new features -- and reintroduces a former flaw.
- October 19, 2010
Checkmate! Microsoft hopes its Office 365 online software suite will help retain customers considering a move to Google Apps.
- April 13, 2010
Google Docs is getting better in some ways, but in other ways, Office still rules. Collaboration features remain strong, but Office 2010 is just around the corner.